concert tickets

HI! I'm from Russia and I've come to the US for the first time .
Your forum www.hutnik.fora.pl is very interessing and my information will be good for you (I hope) Smile

Last sunday I ordered two concert tickets in some office.So, I transfered them 100$. They had to send me my tickets during 2 days.
A week passed, but I haven't received any tickets. I called them, the manager told me concert tickets were send a week ago.
Very silly! Here is their website:
[link widoczny dla zalogowanych]
Can you advise me any good service? I want to visit concert next week.
I hope category "this" is suitable for this post!
Good week end for all! Smile